From Johnny Berryhill on 31-Aug-2009
Without a doubt, this is one of the best FBO's I have ever seen in 30 years of flying! It is a modern, up to date FBO with a professional crew that will take care of your every need. All the needed amenities are available! Computer/flight planning room, crew lounge, courtesy car and popcorn & cookies. Best part of the KRS experience is SHAY CAFFEY! WOW! She is not only smart and professional, she always has a smile on her face and ready to help with all your travel needs!
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From John Kilcrease on 23-Jul-2009
We stayed overnight in Longview last week. All the staff, especially Shay and Heather was very friendly and helpful. The cold watermelon was delicious. Transportation was provided to and from our motel. The crew even provided a windbreak with a fuel truck for our helicopter during a thunderstorm that night. Thanks again!
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From Jim Purekal on 13-May-2009
Just over one week ago, we flew our (9) Marine Corps aircraft into East Texas Regional Airport and were honored by the level of service from KRS Express Inc. Over the span of four days moving our aircraft from one coastline to another, we stopped at numerous FBOs and Base Operations facilities. Hands down, KRS was the best encounter. The professionalism of the line staff and their attention to our needs was better than any I've experienced up to this point in my career. With respect to the desk staff, Heather showed us the red carpet treatment as she supplied us with door-to-door service from our aircraft to the FBO line. Shaye made sure we were adequately supplied with the right amount of rental vehicles to move all of our 48 persons to our respective hotels. Both women even went so far as to give us detailed directions to anywhere we wanted to go along with suggestions of good venues to eat at. For anyone swinging through the Longview area, you can't go wrong with the KRS experience.
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From Mike Nelson on 27-Mar-2009
Super FBO. Clean facilities, friendly staff.
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From Jeremy Bizon on 21-Jan-2009
I've stayed at more FBO's I can count. I stayed with KRS for a week working aerial survey in the area. Line Staff VERY friendly and helpful. Always received prompt service from the staff. Nice, comfortable and clean facilities. Manager was accommodating and friendly. The ladies behind the desk will go out of their way to help. Highly recommended A+++
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From Winn Brown on 17-Jan-2009
We selected this FBO due to the attractive fuel price; we found the staff friendly and efficient and the FBO decor interesting and unusual; it is worth the stop just to see the decor. The Fish Place restaurant on the field is good.
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From Kevin McCollam on 13-Jan-2009
I frequently fly into GGG on business and park at KRS. I've been to FBOs in every corner of the country and between and the service and hospitality at KRS can't be beat! From Ryan and the guys working the line giving quick and helpful service, to the always charming ladies behind the desk Shay and Heather, there's no reason to go anywhere else in East Texas. Heather is especially helpful with whatever you need and always has a warm smile to greet you. With the great service at KRS you always feel like family!
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From John Muncer on 26-Feb-2008
KRS is a great stop for a working pilot. Came in on short notice and they hooked me up with a hangar and a ride to the hotel very quickly. They all were very positive and helped me with all my questions and needs. I was hangared at Stebbins Aviation, which I found was not very GA friendly. KRS is the FBO of choice at KGGG.
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From Frank Rizzo on 14-Feb-2008
KRS did a great job accommodating my company’s fleet for work in the area. Fueling was done promptly, service was great, and hangar was well kept. Nice facility probably will grow in the near future and should!
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From Ted Landry on 18-Nov-2007
I fly into FBO'S all over the country. The reception and service here is as good as it gets. Clean & nice, with a new (additional) hanger being built. Built by a Pilot, for Pilots.
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From Todd Carlton on 02-May-2007
What a great FBO! Nice pilot lounge, great service! I would highly recommend KRS when visiting KGGG!
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From Johnny Berryhill on 01-Feb-2007
We have started going to KGGG on a fairly regular basis. The folks at KRS are a class act. We would not think of going anywhere else. And we get to see Shay! An absolutely, drop dead, gorgeous gal!!!
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From Michael McCollum on 02-Oct-2006
Two thumbs up and "ditto" to all the positive comments below about KRS!! I transmitted KGGG Fri noon & Sat evening, Sep 29 & 30. Fri noon, Ryan, the manager, was waiting at the self-serve fuel with chocks. (Apparently, he listens to Ground Control and is proactively waiting to serve you.) He helpfully guided my self-service re-fueling efforts. I desired to use a vehicle to go eat. Both of their vans were already out, but Shay, the lovely front desk coordinator, resourcefully arranged a ride for me. When I came back through Sat. Evening, Ryan and Shay were both off, but John, a local Letourneau University Aviation Student, was every bit as attentive and helpful. Thus, the culture of positive customer service extends across the entire staff. This is a "must stop" when transiting this part of Texas. P.S. If you like Texas-style smoked barbecue (beef brisket, turkey, sausage, etc.) drive two-three miles down Hwy 322 to Adams Rib for a sandwich or plate meal - you'll be glad you did.
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From John Rudolph on 06-Sep-2006
FANTASTIC EXPERIENCE!!! We used to go to Stebbins - last time we were there, I got to talking with the owner of KRS while eating lunch at the terminal. This time, we flew into KRS instead, and were treated like royalty. This is one FIRST CLASS OPERATION.
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